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FAQ
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Thanks for stopping by! Since you're here, we know you are a lover of quality glassware and like to be informed too! Well, we've put together some frequently asked questions (that's FAQ for you acronym lovers!) to help you on your quest to knowing all about some high quality PYGLASS products. We know your minds are vast and unique, so feel free to give us a shout or drop us a line if you don't find what you're looking for below. Please email us, or if you want to give us a holler just call (86) 533-624-9991.
  • Q Are you a factory or trading company?

    A We are both factory and manufacturer.
  • Q How about your quality control?

    A We have pass the FDA, LFGB, DGCCRF certificates as well as audits for some of famous companies such as Walmart, BSCI, WCA, Avon etc. We have own QC to check mass productions in factory. All products can pass the tests SGS, BV and TUV.
  • Q Can you make customerized design/ size/ packaging?

    A Yes, of course, we are glass factory, we can open new glass mould as well as insert paper, logo, packaging as customer’s requirement.
  • Q What's the raw materials used?

    A The borosilicate glass - of supremely tough borosilicate glass, it is able to withstand thermal shock. Safely transfer between freezer, oven and tabletop. The heat is evenly distributed, avoiding burnt spots. Virtually unbreakable, it is safe for a preheated oven, microwave, freezer or top rack of the dishwasher.
  • Q What is the most important feature of PYGLASS's products?

    A Focus on 20 years of high borosilicate glass application development, reserve technology, technological innovation with perfect quality control system.
  • Q How long does it usually take for me to receive the goods?

    A Depends on whether you want to do customization your product or not, and also depends on the speed of customs clearance and logistics, but we can guarantee to ship regular natural glass container in less than 30 business days. Sample is only need 7days. 
  • Q What are the payment options?

    A We accept the 30% T/T of the payment or if you have been with us for years and run into cash flow pressure, we do offer OA credit.
  • Q How about MOQ?

    A 1000pcs or 1000 sets each item. 
  • Q 1000pcs or 1000 sets each item. How about samples?

    A  We could send 1-3pcs free samples for you check quality and freight collect.
  • Q Which of your products are selling better?

    A All Products are very popular, but not every market is the same. For example, some U.S.A customers love the glass storage containers, some European customers love the glass baking dish, some Asia customers like the glass mixing bowls. So if you are planning to purchase them, it is best to ask our experienced sales team.
  • Q What if you can't provide what I want?

    A It does happen that if the product you offer is too complex for your needs, we may not be able to manufacture it, but be confident that PYGLASS has 20 years of experience in the industry, we have far more resources than others, and we can help you find the corresponding manufacturer.
  • Q Any benefits for glassware wholesale from China?

    A In a word, China has a much better industry chain. PYGLASS can guarantee that our prices can be on par with other country and our service far exceeds your expectations.
  • Q Can I come to China for factory inspection?

    A Of course, but it is better to wait until the epidemic subsides. Now we support using ZOOM for online factory inspection.
  • Q Does your glassware healthy for my customers?

    A Our glassware, such as the glass container, glass bake ware, glass bowls, glass storage jars, glass measuring cup... all are made of high borosilicate glass and they are eco friendly products. As opposed to plastic, glass is friendly to the environment and free of chemicals. Hot foods can be transferred directly to the containers, as no chemicals will leech into the food. Lids are crafted of BPA-free plastic, making them a safe choice. Our sustainable products look bright and nice, and they are no harm to the human body. You can use them in kitchen or dining room to enjoy your food.
  • Q Can you accept trade insurance order?

    A Yes, very support.
  • Q Will consumers in my country buy it?

    A Now health and environmental protection is the world's cultural mainstream, so glass product wholesale could be a good idea. The majority of our clients imported glass container have sold very well and their customers love our glass container.
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 Tel: +86-533-6249991
 Fax: +86-533-6249996
 WhatsApp: +86-13806489912
 E-mail: info@slyprc.com
Address: Lishan Street, Yiyuan County, Zibo City, Shandong Province, China
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