Frequently Asked Questions (FAQ)

Everything You Need to Know Before Sourcing Glassware from PYGLASS

At PYGLASS, we understand that sourcing glassware is not just about price — it’s about quality, safety, reliability, and long-term cooperation.
Below are the most common questions from our global clients.

1. What products does PYGLASS specialize in?

We specialize in high-quality borosilicate glass kitchenware, including: Glass food storage containers Glass lunch boxes (with or without compartments) Bakeware & oven-safe dishes Glass bowls and mixing bowls Glass cups and drinkware Customized kitchen glassware We also provide OEM & ODM solutions for private label brands and retailers.

2. Are your products food-safe and certified?

Yes, all PYGLASS products are 100% food-contact safe. We comply with major international standards: FDA (USA) LFGB (Germany / EU) DGCCRF (France) This ensures your products are safe for retail markets worldwide and reduces compliance risks.

3. What materials do you use?

We use high borosilicate glass, which offers: Excellent heat resistance Thermal shock resistance Durability and long service life Non-toxic and BPA-free Compared to soda-lime glass, borosilicate is safer for oven, microwave, and freezer use.

4. What is your minimum order quantity (MOQ)?

MOQ depends on product type: Standard items: typically 1000–3000 pcs per model Customized products: depends on mold and design complexity We also support flexible MOQ for trial orders to help new clients test the market.

5. Do you offer customization (OEM / ODM)?

Yes, we provide full customization services: Logo printing / engraving Custom packaging (color box, gift box, retail packaging) Lid design (color, material, structure) Product shape and size development Private label branding Our engineering team can support from concept → sample → mass production.

6. Can I get samples before placing bulk orders?

Yes, samples are available. Existing samples: usually free of charge Freight: paid by customer Sample lead time: 3–7 days This helps you verify quality, design, and functionality before ordering.

7 How do you ensure product quality?

We follow strict quality control processes: Raw material inspection In-line production checks Finished product inspection Packaging drop tests Our factory is audited by: ISO9001 BSCI Walmart audit Costco audit This ensures stable quality and low defect rates.